iQ Guernsey | We're an Apple Authorised Service Provider.

We’re an Apple Authorised Service Provider

Our Apple-trained technicians use genuine Apple parts, so you can trust us with all of your Apple devices.

Get your Apple product back working the way it should. Our Apple-trained technicians use Apple-approved diagnostics and tools on every repair. And we only use genuine Apple parts. This means that all of our repairs are Apple-certified and backed by Apple.

iPhone battery replacements will be completed on same day where possible,

Please note Watch or iPad devices will require us to send them to the Apple repair centre and therefore will not be completed on the same day.

Please ensure you back up your data before you hand your device across to us.

Battery Replacements Costs

  • iPhone 6 to 8 - was £61 now £45
  • iPhone SE - £61
  • iPhone X - was £81 now £65
  • iPhone XR/XS - 13's - £85
  • iPhone 14 & 15 models - £95
  • iPad 7th, 8th, 9th Gen - £95
  • iPad 10th Gen - £125
  • iPad mini - £125
  • iPad Air - £125
  • iPad Pro 12.9 inch 6th Gen - £191
  • iPad Pro 11 inch 4th Gen - £161
  • iPad Pro 12.9 inch 2nd, 3rd, 4th, 5th Gen - £125
  • iPad Pro 11 inch 1st, 2nd, 3rd Gen - £125
  • iPad Pro 10.5 inch - £125
  • Apple Watch Series 3 - £71
  • Apple Watch S4-S8, SE - £91
  • Apple Watch Ultra 1 & 2 - £91

Key actions for repairs

You are required to turn off Find My (device tracking) before bringing your device in store and having it booked in for any and all iPhone repairs, as with this being enabled it stops us from being able to process your repair.

If Stolen Device Protection is also enabled, then this will need to be turned off first in order to turn Find My off.

If Stolen Device Protection isn’t turned off before you come for your booked appointment slot, you may be required to wait before you can disable Find My, and you will have to return back to store after this security delay has elapsed in order to turn this feature off and before we are able to start the repair process.

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