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Service Centre

As the Channel Islands only Apple Authorised Service Provider, we offer diagnosis and repair on all Apple products. In order to ensure necessary Apple requirements are met,  all repairs must be assessed at a reserved appointment with a member of our support team. We endeavour to achieve as quick a turnaround time as possible, however this may not be possible in all cases due to availability of our appointments. Please rest assured, that once your appointment has been carried out, we will aim to have your device back to you as soon as possible.

Same Day iPhone Screen Replacement

iQ offer iPhone Display Replacements as the only Apple Authorised Service Provider in the Channel Islands and all repairs are carried out by Apple Certified Technicians. Same-day iPhone display replacements are performed on-site to a high level of precision and calibration that cannot be found anywhere else in the Channel Islands. Simply bring your damaged iPhone to us before 3pm and we’ll have your iPhone back to you later that day, working exactly the way it should. Subject to availability.

iPhone Model Jersey Guernsey
6s £150.00 £140.00
6s Plus £160.00 £150.00
7 & 8 £155.00 £150.00
 7 Plus & 8 Plus £165.00 £160.00
X, Xs, 11 Pro £280.00 £270.00
XR & 11 £190.00 £180.00
XS Max & 11 Pro Max £320.00 £305.00

Home Callouts

We offer island-wide home callouts in Jersey. This service can be used for device setups including WiFi and Printers as well as issues relating to the software on your Apple devices.

Please note that hardware support cannot be offered on-site and must be carried out at our in-store Service Centre. 

In Store Training

Do you want to get more out of your Apple devices? At iQ, you can book one-to-one lessons with one of our Apple certified experts. Training sessions take place in our brand-new dedicated training room and can cover a range of topics relating to Mac, iPhone, iPad and Apple Watch.